We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.

Unfortunately, we cannot accept returns on sale items or gift cards. Shipping will be refunded at the lowest available cost for your locale.

To start a return, you can contact us at info@tabletopsupply.co.uk. If your return is accepted, you can return the item(s) via a postage method mentioned below. Items sent back to us without first requesting a return will not be accepted.

Returns postage

If the item is faulty, incorrect or broken when you received the item we will reimburse the cost of your return postage as well as offer an exchange or refund of the product. So please keep a receipt of your postage cost.

We highly recommend you use a tracked/recorded delivery service when returning items, you can use the Tracked or Signed For services from Royal Mail.

Items sent without enough postage will have any costs deducted from any refunds due.

If an item isn't sent recorded/tracked and goes missing before arriving with us, we may not be able to issue a refund.

The returns address is:-

Tabletop Supply Ltd
27 Green Park
CAMBRIDGE
CB4 1SX

Please contact us ahead of returning an item.

You can always contact us for any returns questions at info@tabletopsupply.co.uk.

See our Refund policy for more information